Support Options

IT-WORKS focuses on providing a high level of customer service and fast turnaround times for home, business, and agricultural customers. For your convenience we offer 3 types of service:

• Remote Computer Support where we simply access your computer remotely and share control of your screen.
• On-site service in the areas of Stratford, Milverton, Mitchell, St. Marys, and beyond.
• Of course you can also bring your computer to us just east of Rostock, ON

Repair Services:

• Hardware repair including:
  • Laptop screen replacements, laptop batteries, laptop DC charging jacks, laptop keyboards.
  • Hard drive replacements/upgrades, video cards, mother boards, power supplies, RAM memory modules, etc.
• Backup Solutions (local or online)
• Antivirus software
• Computer cleaning and optimization. Get rid of pop-ups, annoying error messages, and speed up your computer significantly. Flat Fee!
• Virus, Trojan, Spyware, Adware, Malware removal
• Installation or Upgrade of Windows VISTA, 7, 8, 8.1, 10
• Printing issues
• Computer not starting up or blue screen error
• No Internet connection
• Wireless network set-up or troubleshooting
• Set up and transfer files to your new computer
• Data recovery. Recover accidently deleted files or recover data from crashed or formatted hard drives
• Sales of brand name computers and laptops such as Lenovo, HP, Asus, Acer, Toshiba.
• Custom built home, office, or gaming desktops
• Sales of monitors, external hard drives, printers and multi-functions, WIFI routers, UPS battery back-ups, speakers and other peripherals
• We come prepared and stock tons of items such as: WIFI routers, external hard drives, USB flash drives, laptop adapters, notebook and desktop hard drives, power supplies, Ethernet cable (any length), anti-virus software, and much more. * Next day delivery on anything else we don't stock.
• Website design and maintenance

Business IT Services

We offer anything from a quick fix to remote monitoring and automated maintenance to reduced costly down time. With great customer service and fast turnaround times in mind, IT-WORKS Computer Repair has your small business needs covered. We offer services including:

• New Computer System Sales & Set-Up
• Off-Lease Refurbished Computer Sales & Set-up
• Assist with software issues such as in Quickbooks, Sage 50 Accounting, Word, Excel, Outlook, and more.
• Networking
• Laptop / Desktop Repair & Upgrades
• Data Recovery
• Data Backup Solutions
• Cloud Managed Antivirus and Firewall Protection
• Cloud Managed Online Backup
• Remote Management and Monitoring